Terms of Use

About this website

This website describes the domestic help that Neathello plans to offer: regular and deep cleans, a regular domestic worker, replacement cover, and move-in or move-out cleans. Descriptions are for general information and may change before bookings open.

Business

Neathello

Bookings aren’t open

Bookings, quote requests and provider introductions are not open. You can’t buy, book or pay for anything through this website at the moment. Worker applications are a separate process; see Work with Neathello for availability.

Terms for bookings, prices, payment, changes and cancellations will be published before bookings open. No service, payment or provider agreement is in force through this website today.

Price estimates

Prices from the estimator are indicative only and aren’t an offer. The price of any visit would be shown in full, and agreed, before it is confirmed.

Planned first cleaning day

We plan to offer each household one standard cleaning visit at no charge when bookings open, subject to conditions we’ll publish first, including eligibility, scope, area and availability. It isn’t available yet, and nothing on this website offers, accepts or reserves it.

Using the site

• Use the site lawfully, and don’t try to disrupt it, access parts of it you’re not meant to, or collect information from it by automated means.
• The site’s content, design and name belong to Neathello or its licensors. You may view and share pages for personal use.
• We may change, pause or remove the site or any part of it.

Your rights

Nothing in these terms limits any right you have under South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act.

Privacy and cookies

See our Privacy Notice and Cookie Notice.

Changes and governing law

We’ll update this page when these terms change, and show the date of the latest update above. These terms are governed by the law of South Africa.

Contact

Contact details haven’t been published on this site yet.